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May 19
2012
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Jamaica’s Coffee Lesson: Don’t Rely on One Big CustomerPosted by Steve Marr in Untagged |
Many consider Jamaica’s coffee some of the finest in the world, bringing $40 a pound or more in world markets. Japan has been the major customer, snapping up supplies in past years. Now the Jamaican industry is in a slump due to economic problems in Japan. Other buyers aren’t coming forward to fill their market void.
Prices are down 50%, while production, fertilizer, and insecticide costs are up. The result is a depression in the Jamaican coffee industry. Jamaicans must abandon their coffee fields and that puts many farmers out of work.
A business that relies on one customer is in a risky position. Big purchasers will either put the squeeze on or go away. Both are disastrous paths.
King Solomon advised, “Give portions to seven, yes to eight, for you do not know what disaster may come upon the land.” (Ecclesiastes 11:2, NIV) Solomon’s advice is good: diversify and lessen the impact of losing one customer.
Jamaica shows us that if we simply enjoy prosperity from a big customer, we may be planning for our own demise. The time to diversify is not when business is bad after losing the big customer; but when business is good.
Allocate some time to develop new customers. Recruit, qualify, and close new business. King Solomon also said “Riches don't last forever.” (Proverbs 27:24, NLT) Customers, no matter how large, won’t last forever either.
Steve Marr, Your Christian Business Coach