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Steve has learned from 40 years of business experience that God's way works. As an author, speaker, radio host, and business consultant...

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Steve Marr Blog

Steve Marr's contributions
Nov 13
2017

Steps to Sales Success

Posted by Steve Marr in Untagged 

I’ve written articles on sale success before. I thought it was time to cover some basic steps that are critical for anyone connecting with customers. Actually the steps are important for more than anyone in sales because we’re constantly selling ourselves to our employer or others.

1.  Become an expert about your product.

If you are unable to answer basic questions, the customer will quickly lose confidence that you know what you’re talking about. Without their confidence, you will not gain the trust necessary to make a sale.

Nov 06
2017

Plan Work Commitments

Posted by Steve Marr in Untagged 

Planning and adhering to work commitments is a common challenge.  Time and time again some individuals simply schedule too much work and miss deadlines. Often the person feels bad about it, but believes a good explanation equals a good result. Most customers disagree.

In my own mind I differentiate between a reason and excuse. A reason is something you provide in advance concerning why you may not be able to meet a customer’s expectations or requirements. An excuse is something conjured up as a reason for failure.

Oct 30
2017

Amazon Hammers Book Publishers

Posted by Steve Marr in Untagged 

As a writer of a number of published books I try to stay current with the publishing industry. While Amazon is a great outlet for many, book publishers face increased financial pressure because of them.

First, Amazon makes used books available at low prices. Many people don’t want to keep a book after they’ve read it.  One time through is enough. Readers may get some of the book’s price back by making their book available for sale on Amazon.com.  Amazon matches buyers and sellers of these books.  A few years ago these books would have ended up in a used book store, donated to local library or tossed in the trash. If a customer is willing to wait six months or more, a bestseller that might have cost $29.99 in hardcover may be available for $4 to $10, sometimes even less. However, publishers and authors make nothing on these resales. 

Oct 23
2017

Small Changes Matter

Posted by Steve Marr in Untagged 

Small adjustments may have major impact on businesses or life. I attended a presentation where I heard a speaker whose name I cannot remember. He shared the suggestion that if we made a habit of parking at the far side of a parking lot when we go to work or shop, the extra walking would reduce our weight one pound a year for the average American. That’s ten pounds in ten years. Most of us struggle with weight reduction and would love to lose ten pounds or more. Embracing this small change over a long period of time makes a significant difference.

Oct 16
2017

When the Lord Says No

Posted by Steve Marr in Untagged 

Several times I have looked at starting a venture or taking steps in a certain direction and felt checked by the Lord. At times I failed to understand why the Lord said “no” to something that seemed good to me. We see an example in scripture when David wanted to build a Temple to the Lord, but God assigned the task to another. In this instance, Solomon.