Details matter. Moses wrote ninety-eight verses in three chapters (Exodus 25-27) specifying the exact details required to build the tabernacle as God directed. God communicated extraordinary detail about size, dimension, color, and material. When reading these verses, I was tempted to skip them thinking that these details were of little use and very boring.
I asked the Lord why He wanted all of this detail in scripture. Couldn’t He have said something better in the same space? The Lord showed me how detail can be very important. Why was the exact detail in building the tabernacle important? All I know is that Moses was to implement God’s instructions, not argue.
When you realize that details are important to God, you also must make details a priority in your business.
When a customer issues instructions, make sure that you follow them faithfully. Write them down so you don't forget. Give written directions to staff members who are assigned to fulfill the customer’s request. Don’t assume. Like Moses, you may not always understand why a customer wants specific instructions followed, but we need to listen and implement their requests.
Consistent follow-through on meeting customer requirements will result in a delighted clientele and more repeat customers for your business.
Steve Marr, Your Christian Business Coach
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