The other day I drove to an appointment to visit a client and the traffic backed up for several miles on my route. When the slowdown first occurred, I blamed it on Christmas shopping traffic and I allowed extra time. However, it turned out that a traffic light was out on a major intersection, and there was not a policeman to direct traffic. This created a three mile traffic snarl that made me 15 minutes late for an appointment. I have a rule that I’m never late for client appointments. I started to view my tardiness as a disaster, especially since I was meeting a client for the first time. However, after I thought about it; I started putting the situation in true focus. This was not a disaster; it was simply a minor problem or annoyance.