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Steve Marr Blog

Steve Marr's contributions
Feb 09
2005

Steps to Effective Crisis Management

Posted by Steve Marr in Untagged 

As hurricane after hurricane took aim at Florida last September, the local Salvation Army was forced to mobilize to full crisis-management status. In a nearby state, a fifteen-store grocery chain was sued for alleged health code violations, and the local media grabbed the story, threatening the future of the stores. Because an unexpected crisis can strike your business like a hurricane, you must be prepared as a leader to manage the crisis effectively, or else your company can be threatened. During a crisis, time is not your friend, so you must be ready to move quickly and decisively.

Jan 07
2005

Communication: Developing the Right Boundaries

Posted by Steve Marr in Untagged 

Communication is a key aspect of leadership, and striking the right balance between excessive withholding of information and excessive sharing is an important part of a leader's responsibility.

Jan 03
2005

Disasters Based in Violations

Posted by Steve Marr in Untagged 

Over one hundred killed in nightclubs in West Warwick, Rhode Island,and Chicago, Illinois, and a manufacturing company explosion in Kentucky – each had a history of apparent past violations:

Jan 03
2005

Priority Is Not Plural

Posted by Steve Marr in Untagged 

In business, competing pressures continually vie for our attention. Every day we are bombarded with multiple challenges, production decisions, customer demands, employee scheduling issues-all screaming for attention. Meanwhile, our accounts receivable continue to age. If only we could get our priorities straight, we think.

Jan 03
2005

The Suggestion Box: Helpful, or Useless?

Posted by Steve Marr in Untagged 

Unless you think you have all the answers, developing a suggestion box or other feedback loop can help to strengthen your business. At one time or another, every business leader has looked for ways to encourage employees to come up with new and better ways to connect with customers and reduce costs, without creating a hard to manage administrative headache. Seeking counsel is prudent and wise, according to King Solomon: "The way of a fool is right in his own eyes, but a wise man is he who listens to counsel" (Proverbs 12:15, NASB). If you want to make the most of your staff's ideas and expertise, consider establishing a formal suggestion system.