Steve Marr's Blog

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May 02
2020

Stand Out in Your Business

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Frequently I have consulting clients who become concerned about too much competition in their industry. I share that 80% to 90% of competitors perform at C or worse, providing a good opportunity for anyone who’s willing to take the steps to excel.

For example, I tend eat out less for several reasons including my desire to eat healthy. However, my experience is that a lot of restaurant food isn’t particularly great and not a good value for the money you spend. Why should I spend $20 plus for dinner and tip when the meal isn’t that appetizing? If the manager or owner was objective about the quality served at customers’ tables, they would understand how it represents a good reason for the empty tables.

Recently I met with an Internet marketing company who worked by a monthly contract. The previous month there was clear communication about what I expected within the time allocated under the agreement. However, the work wasn’t done. The company had logged hours but a review of what they accomplished versus the time charged didn’t offer good value for the money. When I confronted the owner with this along with other past examples, the owner simply said, “Maybe we’re not the right company to serve you.” I agreed with him.  They didn’t accomplish the agreed upon work. They simply put in their time and promised to do better next time.  Not an acceptable answer. 

Apr 30
2020

God’s Part and Our Part

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God’s Part and Our Part

A leader embarks on an interesting journey to launch a new venture. It is easy to over plan and make everything depend on our work.  Another response is to look at the situation as one that the Lord empowers to bring victory, regardless of planning and effort on our part. 

King Solomon advised, “The horse is made ready for the day of battle, but victory rests with the LORD.” (Proverbs 21:31, NIV)

I have often enjoyed a wonderful show by the Lipizzan Stallions. They are stallions that were used for military maneuvers. For example, these beautiful horses are trained to leap on command and kick out their front or back legs to strike an enemy. The horses are also trained to jump sideways to avoid an enemy strike. Learning these maneuvers takes years of training. 

Apr 13
2020

Are You a Dreamer or a Doer?

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Many times we encounter individuals who talk big and brag about everything they are going to accomplish.  A scripture I reflect on in these situations is: “The king of Israel answered, ‘Tell him: One who puts on his armor should not boast like one who takes it off.'" (1 Kings 20:11 NIV)

There is a tremendous difference between people who act and accomplish and those merely talk about it. An effective doer asks key questions: What is the objective I want to achieve? How long will it take me to achieve this goal? What is the price in time, money and effort?

Apr 01
2020

Coronavirus and the Rent Problem

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With many states forcing businesses to shut down and those businesses that remain open suffering from reduced customers, many tenants will not be able to pay their current rent.

For example, a mattress firm contacted 2,400 landlords informing them that they considered the virus an “act of God” and would not pay rent on their stores. Subway has alerted over 20,000 franchisees to withhold rent payments for an indeterminate period. 

Mar 25
2020

Should You Become a Mentor?

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I try to coach or mentor 1-5 businesspeople at a time.  I believe this is part of my calling. I want to strengthen others in business and use biblical principles in my mentoring. My perspective is that most business owners and leaders don’t see themselves as mentors. Some large corporations may have structured programs for mentoring, but most do not.

For example, you can read a sales book, attend seminars and even engage in expensive training as a part of a mentoring program. These may provide an excellent return on your investment. However, there are many aspects of sales that you cannot learn from a book or training session. Selling involves reading the prospect’s body language, discerning what the customer wants and reacting to questions that are not predictable or can be scripted.  I read that no battle plan survives the initial contact with the enemy.  Similarly, most sales plans don’t survive much past 60 seconds into a customer contact.