• Do you maintain business confidences?

    19 Jul 2019 | 12:00 am

    King Solomon wrote, "He who goes about as a talebearer reveals secrets" (Proverbs 11:13 NASB). We may have confidential information, such as future business plans, pricing, or that a colleague may be dismissed. Keeping your mouth shut is a key[…]

    Read more...

How to open a Franchise Ebook

SPECIAL BONUS GIFT!

Franchising Find Your Perfect Fit ~ By: Steve Marr
Today, franchising has evolved into many business opportunities. A franchise offers a pathway to success for thousands of business owners. Perhaps this includes you. Get this free book now! Click Here>>

About Steve Marr

Steve has learned from 40 years of business experience that God's way works. As an author, speaker, radio host, and business consultant...

Contact Steve | Learn More

 

Steve’s Business Proverbs reveal

How to Succeed in Business

God's Way

Hire Steve to Consult your Business >

Steve Marr Blog

Steve Marr's contributions

Apr 02
2013

Going Out of Business

Posted by: Steve Marr

Tagged in: Untagged 

“Tom” owned a local store selling printer cartridges and posted a sign announcing that he was going out of the business. The owner blamed a slow economy. Maybe; maybe not.

I purchased around $600 of cartridges over the past year. On two occasions, I stopped by before closing time to find a note posted: “Closed early.  Sorry.” Since I needed the cartridge I drove to Office Depot, another ten minutes away.  In each instance, Tom’s store lost a $50 sale.

Then, I experienced another issue with the store. I needed a cartridge, but it was out of stock. The owner promised to have one by the next day. I stopped by the next day, and no cartridge.  He promised to have one by the next day. Again, there were no cartridges when I returned. Again, Tom promised to make sure to have one in stock that he would hold for me.  I returned a third time a few days later.  He told me that he was sorry, but he sold the cartridge.  However, he told me that he could order another.  I’m sure he could have, but I drove back to Office Depot that day and in the future.   If others experienced my frustration, he went out of business due to poor service and not a poor economy.

Jesus taught, “Be dressed ready for service and keep your lamps burning.” (Luke 12:35, NIV)  We need to be ready to meet our customers’ needs and keep our promises to them.

Subscribe to the free Business Proverbs e-mail here: http://bit.ly/ncixc1

Comments (0)add comment

Write comment

busy