May 28
2014
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Guaranteeing ResultsPosted by Steve Marr in Untagged |
Regular readers know that I believe there is power in a money back guarantee. (http://bit.ly/1sqLUVu ). This is different from guaranteeing results.
A client asked if I would guarantee that his business would increase after our meeting together. My short answer was no. I do offer money back after every session if my client believes that it wasn’t worth the time and money invested. What I can’t guarantee is a result over time because I can’t guarantee how a client will implement my recommendations.