• Are you prepared to fight to retain your customers?

    24 Feb 2020 | 12:00 am

    The Lord told Isaiah, "Can the prey be taken from the mighty man...?" (Isaiah 49:24 NASB). Everyone has competitors striving to take away customers, but effective businesses fight for every customer. Whenever you see an attack through advertising, a new[…]


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Category >> In the News
Mar 10

A Hotel Built In Six Days

Posted by Steve Marr in Untagged 

Throughout history technological changes have altered our society and influenced how businesses are conducted. The Industrial Revolution of 1760-1840, despite some challenges, helped many families move away from very small farms where life was a daily struggle to earn a regular wage. While historical accounts remind us that life was still difficult, over all it improved life substantially for millions.

The mass production revolution of 1900 altered our manufacturing process. Automobile factories could manufacture a car in about one and a half hours from component parts.  Frigidaire made refrigerators while many other manufacturers adapted the assembly line method of production. The result was the ability to deliver more goods to consumers at lower cost.  Additionally, workers earned a consistently higher wage working in factories.

Feb 23

The Effect of Department Stores’ Falling Sales

Posted by Steve Marr in Untagged 

You’ve heard that “a picture is worth 1,000 words.”  In the case of department store sales, it is true. Woolf Street posted a chart that helps us visualize their predicament. (See chart below.) In 2004 retail store sales surpassed department store sales, and the trend has accelerated. Clearly this trend is not going to be reversed.

Jan 26

Amazon and Uber: Big Business without Profit

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When I was in international trade, we quoted business on an extremely thin margin.  An old joke went something like this:  “We may lose a little on every shipment, but we’ll make it up on volume.” Sometimes following a strategy of low pricing with little or no profit may be wise.  In the shipping business for example, if you land a large airfreight account at no profit; you are often able to negotiate lower rates with airlines. While you may not make money on your big account, you’re improving the margin on other business.

Dec 12

Future Cities Face Bankruptcy

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A recent article in the New York Times (http://nyti.ms/2gDOStz ) highlighted the plight of many American cities that are struggling to pay future retirement benefits as promised. The theme of the article was Dallas, Texas. This city, one of the fastest growing cities in America, will be unable to pay future benefits as promised. The difficulty has been that for generations, cities have promised future benefits for retirees rather than raising their wages.  Within the next decade these bills come due.

Nov 16

Medicare Payment Changes May Affect You

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A number of years ago I supervised the care for my mom. I sensed that some doctors didn’t really want to take care of her.  I shared this with a friend who was a physician. He told me that many doctors don’t like taking care of older Medicare patients for two reasons.  First, they prefer to take patients they can make better. My mom had emphysema. The doctors weren’t able to cure her condition, only manage symptoms. The second issue he shared had to do with payment. Physicians don’t get paid a lot through Medicare. They don’t like giving full service for partial pay from Medicare.