• Do you finish key projects?

    14 Nov 2018 | 12:00 am

    Paul said, "That I may finish my course" (Acts 20:24 NASB). We may become excited with a new project. However, the fun wears off, and we must discipline ourselves to continue. Fatigue and other new initiatives come along. We are[…]

    Read more...

How to open a Franchise Ebook

SPECIAL BONUS GIFT!

Franchising Find Your Perfect Fit ~ By: Steve Marr
Today, franchising has evolved into many business opportunities. A franchise offers a pathway to success for thousands of business owners. Perhaps this includes you. Get this free book now! Click Here>>

About Steve Marr

Steve has learned from 40 years of business experience that God's way works. As an author, speaker, radio host, and business consultant...

Contact Steve | Learn More

 

Steve’s Business Proverbs reveal

How to Succeed in Business

God's Way

Hire Steve to Consult your Business >

Steve Marr Blog

Steve Marr's contributions
Category >> Management
Oct 04
2018

Being Predictable and Reliable

Posted by Steve Marr in Untagged 

Some years ago I offered “Ken” a summer job.  He called me the day he was supposed to start to tell me he had decided to take another summer position. Later, Ken asked me several times about part-time work.  My short answer was no thank you. 

I've been reading more articles about how some job applicants simply don't show up for interviews. They simply fail to contact the company that they are no longer interested. If someone simply doesn't show up for an interview but tries to set another time to talk, why would the company want to hire a person who has already demonstrated unreliability?  

Aug 20
2018

Who Pays When a Client is Late?

Posted by Steve Marr in Untagged 

When I make an appointment with a client in my consulting work, I set it with a specific starting time. Sometimes, the person arrives late or may not even show. When this happens, what do we do?

I established a policy that states if a person is significantly tardy or fails to show for two appointments, there will be consequences. A person who has trouble arriving for an appointment on time or misses two appointments has a chronic problem related to meeting their commitments. This is something I do not ignore.

I keep my phone line clear for 15 minutes after the agreed appointment time. If I don’t hear from the person within those fifteen minutes, I'm free to go on to other work commitments. Furthermore, if I scheduled a 60 minute appointment and the person calls and arrives 10 minutes late, that appointment just became a 50 minute appointment at the same charge. Why should I bear the cost of someone else’s lack of planning?

Feb 26
2018

Small Differences; Big Results

Posted by Steve Marr in Untagged 

The movie, “Founder,” covers part of the story of how Ray Kroc started the McDonald’s Corporation. Ray sold milkshake machines and a restaurant in San Bernardino, California ordered six machines.  With them they could mix six milkshakes at a time and significantly increased their business.  Ray drove out to see why the restaurant was doing so well.

Oct 09
2017

Different Standards

Posted by Steve Marr in Untagged 

I was cleaning my garage the other day, not one of my favorite tasks. I was reflecting on what represented a reasonable standard for cleaning the garage. I attacked the floor with my shop vacuum and cleaned up the dead bugs by the window as well as reorganized a number of things.  The result was more order and a cleaner space. From time to time I must undertake this effort.

Aug 07
2017

You Can’t Change Just One Thing

Posted by Steve Marr in Untagged 

When you make a decision to implement something in your business, it is possible to fail to grasp how it might affect other aspects of the business. An example comes from ministry when I worked with someone who sent out fundraising appeals on a regular basis.  The person responsible for writing and producing the layout for each piece would frequently change their mind after printing had been scheduled. I explained to the organization that these consistent changes impacted others. When the reserved time for printing had to be changed, that affected other projects in the printing queue. Also the staff scheduled to fold and mail the pieces had to be rescheduled.  When one part of the schedule changed, it also involved revising other people’s schedules as well. Sometimes when the printing was pushed back, the time conflicted with another job forcing management to determine which work came first. I counseled the organization to work through the copy writing process in a way that would maintain other parts of the time schedule. In my opinion most of these emergency revisions, which occurred regularly, could have been avoided.