Jan 03
2005
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The Suggestion Box: Helpful, or Useless?Posted by Steve Marr in Untagged |
Unless you think you have all the answers, developing a suggestion box or other feedback loop can help to strengthen your business. At one time or another, every business leader has looked for ways to encourage employees to come up with new and better ways to connect with customers and reduce costs, without creating a hard to manage administrative headache. Seeking counsel is prudent and wise, according to King Solomon: "The way of a fool is right in his own eyes, but a wise man is he who listens to counsel" (Proverbs 12:15, NASB). If you want to make the most of your staff's ideas and expertise, consider establishing a formal suggestion system.