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Jan 05
2001
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E-mail Rules of the RoadPosted by Steve Marr in Untagged |
If Dickens were to have written *A Tale of Two E-Mails,* he might have concluded that "it was the best of communication- it was the worst of communication." Electronic mail is cheap, quick, and easy, but it may also be perceived as impersonal and its ease of use may lead to sloppiness, lack of discretion, and inappropriate expressions of anger. What often spells the difference is a person's willingness to observe some basic rules for e-mail usage.