• Do you ever complain about a coworker?

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Steve Marr Blog

Steve Marr's contributions
Category >> Personal Development
Sep 14
2016

That Wasn’t My Question!

Posted by Steve Marr in Untagged 

Most of us may become frustrated when a news commentator asks a political figure or the surrogates a question and receives a well-crafted response. Typically such an answer fails to reply to the question. While we can’t do much in these situations, we can improve our business communication.

Sep 12
2016

Using Small Talk

Posted by Steve Marr in Untagged 

Frequently I am in large gatherings.  My tendency is to find a corner in the room with my plate of appetizers and munch away. However, this tactic doesn’t help me get to know anyone.  So I start over with a prayer asking the Lord if there is anyone in the room I need to connect with. I ask for an open door to share the gospel, to encourage, or otherwise minister in some way. I pray this whether I’m in a mostly Christian gathering or secular.  Often the Lord steers me to a specific person. Other times I don’t feel any guidance from Lord.

Sep 09
2016

Ongoing Learning

Posted by Steve Marr in Untagged 

The longer I am in business and accumulate more knowledge, the more I understand how much I have to learn.  For example, when I read scripture I have read many times before, the Lord may reveal new insights in a passage. Likewise in business, we need to be open to new ideas and new teachings to be effective.

Aug 25
2016

End Long-winded Conversations

Posted by Steve Marr in Untagged 

We’ve all been at the mercy of someone who talks a lot. Most of these folks are nice people, but for every sentence you say, they go on for another five minutes or so.

Often I reach a point in my workday where I need to find a way to conclude these conversations in a professional way so that I don’t lose productivity. The tactic I use most is to stop talking. Somewhere during the conversation the other person will take a deep breath or wait for me to respond in some way. However, I know if I say something it’s going to generate another several minutes on the phone. By remaining silent for a moment or two, it breaks the pattern. At this point I usually say that I’ve enjoyed talking with the person.  I thank them for their time and what they shared. Then, I explain I have a commitment to get back to.

One reason these conversations tend to go on is because many of us feel that we need to have the last word.  When chatting with such people it’s unlikely you will ever get in the last word; why bother trying?

When I place or receive a call from someone I know tends to carry on long chats, I communicate up front that I only have a specific period of time before my next commitment. Later in the conversation I will chime in “I hate to cut you off, but as I mentioned, I have a client call in three minutes” or whatever the commitment might be.

Job said, “Will your long-winded speeches never end?” (Job 16:3a, NIV) In our businesses we need to look for ways to end long-winded speeches to preserve productivity.

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Aug 17
2016

Addressing Ping Pong Conflict

Posted by Steve Marr in Untagged 

Most of us have encountered conflict that takes the form of back-and-forth communication. These conflicts can drain our energy and time.  We need to manage them in a way that honors the Lord, uses the time effectively and communicates information professionally.