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How to open a Franchise Ebook


Franchising Find Your Perfect Fit ~ By: Steve Marr
Today, franchising has evolved into many business opportunities. A franchise offers a pathway to success for thousands of business owners. Perhaps this includes you. Get this free book now! Click Here>>

About Steve Marr

Steve has learned from 40 years of business experience that God's way works. As an author, speaker, radio host, and business consultant...

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Steve’s Business Proverbs reveal

How to Succeed in Business

God's Way

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Steve Marr Blog

Steve Marr's contributions
Nov 30

Building Upon the Foundation of Others

Posted by Steve Marr in Untagged 

During his first weeks as customer service manager, Mike was determined to improve efficiency. In an effort to shorten the length of incoming calls, he insisted that each customer service representative get to the point, identify the problem, and then move on to the next call. Over the next several days, more calls were handled, but more calls were also received, because often the problem was not fixed during the first call. Mike's well-intended drive to improve efficiency actually resulted in a decline in departmental effectiveness and customer service.

Nov 05

Understanding Business Authority

Posted by Steve Marr in Untagged 

Mike was in hot water. He had ordered 25,000 sales brochures from the printer and now his boss, Peter, was livid:

Oct 08

Vacations-Take Them

Posted by Steve Marr in Untagged 

Sam was traveling through the West with his family, exploring the Grand Canyon, Yellowstone National Park, and the Rocky Mountains of Colorado. Several times a day, his cell phone rang, and Sam answered the call to respond to questions from his staff, whether he was riding in the car, or viewing an attraction. As the trip went on, his family grimaced with every ring.

Oct 05

The Effective Listener-A Key to Business Success

Posted by Steve Marr in Untagged 

Clay ignored concerns voiced by his staff that customers were complaining about increasingly delayed shipments. He continued to brush off their comments until he lost his biggest customer. When he called the customer in an attempt to recover the lost business, the customer said, "I repeatedly told your staff that delivery times were becoming unacceptable-yet nothing changed. I was even told that you, the owner, had been told, but still nothing changed. We have decided to take our business elsewhere."

Jul 03

Clues to Corruption

Posted by Steve Marr in Untagged 

The sight of corporate executives being led off in handcuffs was a dramatic illustration of the malfeasance that has come to light at several large companies in the United States. Several of these firms fell from grace quickly- stunning their employees, shareholders, and lenders with the magnitude of the losses. How can you tell whether your company is likely to be next in line? No method is foolproof, but certain clues may indicate that a company is in danger.