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Steve has learned from 40 years of business experience that God's way works. As an author, speaker, radio host, and business consultant...

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Steve Marr Blog

Steve Marr's contributions
Jan 07
2019

Restaurant Automation

Posted by Steve Marr in Untagged 

I’ve covered the subject of automation several times.  I see how automation continues to increase.  A phrase I’ve adapted is “if something can be automated it will be.”  I ran across an article in Bloomberg about how HaiDiLao [DG1] International, owner of Hot Pot Restaurants, is developing robots to replace chefs and wait staff.  You can read the full article here: https://bit.ly/2FbTHGF

Jan 03
2019

Why Should I Give to Your Ministry?

Posted by Steve Marr in Untagged 

Like many, I received many year-end donation requests from ministries.  Some came by mail; most by email. Many of the organizations I knew nothing about. Nor did I know anyone that worked there. There were several I had never heard from since their year-end appeal in 2017.

I was reminded of the classic advertisement called “The Man in the Chair” which I’ve shared below. This advertisement tries to show how difficult it is for someone to walk in cold and try to sell a service or product to a businessperson who has no prior information about what you do, sell, or who you represent. Likewise developing relationships, ministry partnerships and a base for financial support is not something that occurs through one or two emails.

Dec 31
2018

When a Company Lies to Customers

Posted by Steve Marr in Untagged 

I received a question from an individual who worked in a nursing home. The questioner worked for a company she believed lied to customers and bullied workers. While the information came from the employee and seemed credible, I always want to be careful that my information is accurate.  

The first claim was that management bullied and threatened the staff by saying they could be replaced easily if they didn't toe the mark. While none of us likes to be bullied, it may not be reason for quitting.  However, my counsel is that you should find another job before quitting, if possible. There is a big difference between not liking a job and being asked to participate in unethical actions. 

The more disturbing issue was the claim that management consistently lied to clients. If the customer had insurance to cover the bill, management would do anything to keep the customer, including allegedly submitting false documentation to insurance companies and dealing untruthfully with clients and their families.

Dec 24
2018

Get Exercise

Posted by Steve Marr in Untagged 

We understand that regular exercise is an important aspect of maintaining good health. Though we understand the necessity of exercise, frequently we don’t find the time for good exercise. As John wrote, “Dear friend, I pray that you may enjoy good health and that all may go well with you, even as your soul is getting along well.” (3 John, 1:2)

These videos show how a good exercise routine will take only 15 minutes a week.  Not bad.

https://www.youtube.com/watch?v=FVhhbC51_3k

Dec 20
2018

Create Valuable Customer Content

Posted by Steve Marr in Untagged 

Frequently we make up nice-looking sales brochures explaining to customers why they should utilize our service or buy our product. In sales we had a name for these sales brochures, we called them marketing collateral because customers usually just tossed them into the circular file.