• Do you follow through on promises made to staff?

    21 May 2019 | 12:00 am

    Scripture teaches, "Hope deferred makes the heart sick" (Proverbs 13:12 NASB). A business owner or manager may promise a future benefit, a higher salary, more vacation, an extra day off, or a promotion. If we fail to deliver what was[…]

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Steve Marr Blog

Steve Marr's contributions
Jan 07
2005

Communication: Developing the Right Boundaries

Posted by Steve Marr in Untagged 

Communication is a key aspect of leadership, and striking the right balance between excessive withholding of information and excessive sharing is an important part of a leader's responsibility.

Jan 03
2005

Disasters Based in Violations

Posted by Steve Marr in Untagged 

Over one hundred killed in nightclubs in West Warwick, Rhode Island,and Chicago, Illinois, and a manufacturing company explosion in Kentucky – each had a history of apparent past violations:

Jan 03
2005

Priority Is Not Plural

Posted by Steve Marr in Untagged 

In business, competing pressures continually vie for our attention. Every day we are bombarded with multiple challenges, production decisions, customer demands, employee scheduling issues-all screaming for attention. Meanwhile, our accounts receivable continue to age. If only we could get our priorities straight, we think.

Jan 03
2005

The Suggestion Box: Helpful, or Useless?

Posted by Steve Marr in Untagged 

Unless you think you have all the answers, developing a suggestion box or other feedback loop can help to strengthen your business. At one time or another, every business leader has looked for ways to encourage employees to come up with new and better ways to connect with customers and reduce costs, without creating a hard to manage administrative headache. Seeking counsel is prudent and wise, according to King Solomon: "The way of a fool is right in his own eyes, but a wise man is he who listens to counsel" (Proverbs 12:15, NASB). If you want to make the most of your staff's ideas and expertise, consider establishing a formal suggestion system.

Dec 06
2004

How Technology Impacts Outsourcing and Service Businesses

Posted by Steve Marr in Untagged 

Many people are alarmed by the increasing number of American service sector jobs that have been outsourced in recent years, and they complain that "someone should do something" to stop the trend. Individuals who call for some type of restriction or government intervention, however, miss the key point: Most outsourcing is driven by the rapid rate of change in the marketplace. Instead of complaining, we must assume responsibility for managing change in our businesses. As the prophet Ezra told the nation of Israel, "Arise! For this matter is your responsibility, . . . be courageous and act" (Ezra 10:4, NASB).