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About Steve Marr

Steve has learned from 40 years of business experience that God's way works. As an author, speaker, radio host, and business consultant...

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Steve Marr Blog

Steve Marr's contributions
Feb 15
2017

Fixing the Unacceptable

Posted by Steve Marr in Untagged 

Unacceptable is a very clear word to me.  An unacceptable circumstance is intolerable for business or customers. I’ve used an auto repair shop that’s convenient, reasonable in cost, and has an owner I believe is ethical.  However for six weeks, their phone system hasn’t worked properly. When I call and no one picks up the call, it goes to voicemail except you cannot leave a message on any of the extensions. I brought this situation to the owner and manager on several occasions.  Clearly this is extremely frustrating because I can’t get through to make an appointment to bring my car in.  Or if my car is in the shop, I can’t find out if it’s ready.

Feb 13
2017

Separating Problems from Disaster

Posted by Steve Marr in Untagged 

The other day I drove to an appointment to visit a client and the traffic backed up for several miles on my route. When the slowdown first occurred, I blamed it on Christmas shopping traffic and I allowed extra time. However, it turned out that a traffic light was out on a major intersection, and there was not a policeman to direct traffic. This created a three mile traffic snarl that made me 15 minutes late for an appointment. I have a rule that I’m never late for client appointments. I started to view my tardiness as a disaster, especially since I was meeting a client for the first time. However, after I thought about it; I started putting the situation in true focus. This was not a disaster; it was simply a minor problem or annoyance.

Feb 10
2017

Specialized Help Saves Money

Posted by Steve Marr in Untagged 

I recently encountered a computer glitch which I struggled to work through. Rather than continue to frustrate myself and waste time, I hired somebody for $60 to fix the problem. The money was well spent.  

In your business it is important to know when to hire a specialist to do tasks you cannot do or could accomplish more effectively with their help. When you do, you allow yourself and others to concentrate on higher value work.         

Feb 07
2017

Understanding Your Style

Posted by Steve Marr in Untagged 

Each person has a natural style for conducting business. You are more effective the better you understand the style the Lord has gifted you with. Embrace that style rather than fighting against it. Your style matters.

Pastor Steve is a gifted communicator through his Sunday messages.  He writes out his entire message word for word and it reads his message. His presentation doesn’t let you know that he had word for word preparation.  Pastor Steve needs to write everything out in advance; it’s his style.

Feb 06
2017

Balance Old and New Media

Posted by Steve Marr in Untagged 

I frequently interact with businesses that need to improve sales and want to develop effective marketing campaigns.  Clearly, increasing sales is an important and necessary goal.  Many business owners want a magic solution. Even as investment funds are available, the business owner may just want to write a check for instant results. Unfortunately, this doesn’t always work.